Changing the Face of Health Service Delivery in Uganda Using SMS

Imagine limping into a clinic with a heavy bout of malaria in a remote Sub-county clinic in North Eastern Uganda, not knowing if you will walk out alive and well reports UNICEF’s Yusuf Atef.

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The Journey to Paperless Health Information Management

Potholes are one thing not uncommon about Kampala's city streets and the same could easily be said of the journey to paperless health information management.

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How mTrac works

The mTrac system has been designed for the timely collection of data, the creation of accountability mechanisms and data verification, the analysis of aggregate data and community engagement for th

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mTrac Partners

The mTrac initiative is a collaborative effort led by the Ministry of Health and supported by a wide range of partners.

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A Ministry of Health initiative
for real-time monitoring of disease prevalence, medicine stock-outs and health service delivery complaints

mTrac is a government led initiative to digitize the transfer of Health Management Information System (HMIS) data via mobile phones. The initial focus of mTrac is to speed up the transfer of HMIS Weekly Surveillance Reports (covering disease outbreaks and medicines), provide a mechanism for community members to report on service delivery challenges, and empower District Health Teams by providing timely information for action.

mTrac Blog

The mTrac blog provides a window into the Ugandan health system and stories from the multi-faceted team of dedicated professionals working to change it.

Health Data

Each week the mTrac team will post some of the data collected from health workers and through the anonymous hotline to give a snapshot of health delivery in Uganda.


The mTrac initiative is made possible by a collaboration between the Government of Uganda, community organisations, United Nations agencies, NGOs and donors.